Here are some simple ways to keep your customers happy, give it a try.
1. Get to Know Your Customer
Ask your customer's "How are we doing?" or "How can we serve you better?" Talk to your customers about what they want and need from your business.
2. Keep Your Site New
Depending on your business model, keeping your site fresh with new updates or products will keep your customers happy. Even something as simple as a site redesign can make a whole difference.
3. Engage Your Customers
Don't let customers go too long without thinking of your business. You can use a variety of methods to get your message across: say email or other ways. Every four to six weeks is a good rule of thumb.
4. Provide Unparallel Support
Taking the time to assist your customer's is something that is a no-brainer, right? This should almost be second nature in your business. Your customer's will thank you for the extra mile you go for them.
5. Be Unique
Breakaway from the competition and differentiate your business. Give your customers something they can't get anywhere else.
This blog contains information about Epoch.com for both merchants and customers.
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